Lead Front Desk Receptionist

SHIFT Group · 📍 Palopo, Sulawesi Selatan · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 16.000.000 – Rp 24.000.000 per month
SHIFT Group is looking for a dynamic and experienced Lead Front Desk Receptionist to join our team in Palopo, Sulawesi Selatan. In this role, you will be responsible for managing the front desk operations, ensuring a welcoming and efficient environment for our guests and visitors. The ideal candidate will have excellent communication skills, a strong sense of responsibility, and a passion for providing exceptional customer service.

📋 Tanggung Jawab Pekerjaan

Manage and oversee the daily operations of the front desk, including check-in and check-out procedures.,Greet and assist guests and visitors with a warm and professional demeanor.,Handle inquiries and resolve guest concerns promptly and effectively.,Maintain accurate records of guest information and reservations.,Coordinate with other departments to ensure seamless guest experiences.,Monitor and maintain the cleanliness and orderliness of the front desk area.,Train and supervise junior front desk staff to ensure high service standards.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in front desk receptionist roles.,Proven track record of providing excellent customer service.,Strong communication and interpersonal skills.,Fluency in Indonesian and English.,Proficiency in using computer systems and office software.,Ability to work well under pressure and manage multiple tasks.,Valid ID and work permit for Sulawesi Selatan.

🛠️ Keahlian

Customer service excellenceMultitasking and time managementProblem-solving and conflict resolutionBasic computer skillsLanguage proficiency in Indonesian and English
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